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Does a delay in MRI results mean something is wrong?

Does a delay in MRI results mean something is wrong?

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No. A slow MRI result does not tell you what the scan shows, and the NHS describes a wait of one to two weeks as usual.

Waiting is hard, and silence invites the worst interpretation. But the time a report takes mostly reflects the route it travels. That means the radiologist’s workload, how the report reaches your doctor, and when your doctor can discuss it. It does not reflect what the report says.

What happens between your scan and your result

A result passes through several hands before it reaches you, and each step can add time:

  • The scan is taken by a radiographer.
  • A radiologist, a doctor who specialises in reading scans, reviews the images and writes a report.
  • The report goes to the clinician who requested the scan, not usually to you directly.
  • That clinician reads it alongside your symptoms and decides what it means for you.
  • Someone contacts you, by letter, phone call or appointment.

The NHS sets out this route plainly. A radiologist examines the images and writes to the doctor who referred you, and you may need a follow up appointment to discuss the results. These usually take between one and two weeks to arrive.

Local arrangements differ, and it helps to know which one applies to you. At the Nuffield Orthopaedic Centre, part of Oxford University Hospitals, patients referred by their GP are asked to phone the practice two weeks after the scan. Those referred by a hospital clinician receive a letter instead. The same page notes that patients will not hear back directly from the MRI department. Many people wait for a call from the scanning unit that was never going to come.

Why a delay is not a warning sign

Patient looking at spine MRI images

Neither the NHS nor Oxford University Hospitals suggests that the length of a wait predicts the result. If anything, the system is designed to work the other way round.

Radiology departments run separate, faster routes for findings that need prompt action. These follow standards set by the Royal College of Radiologists. Worcestershire Acute Hospitals NHS Trust, for example, bases its policy on the College’s 2016 standards: critical reports are to be acted on immediately, and urgent ones within 24 hours. A significant finding is therefore more likely to speed things up than to slow them down.

Why no news is not always good news

The same logic cuts both ways. A quiet wait is not a sign of trouble, but it is not proof that all is well either, because reports occasionally go astray.

This is a recognised issue rather than a rare accident. A national investigation by the Health Services Safety Investigations Body found that failures in communicating or following up unexpected significant scan findings are a nationally recognised patient safety risk. It also found that practice varies widely between organisations, and that there are often many steps before a patient is told about a finding. The practical lesson is simple: it is reasonable, and sensible, to chase a result that is overdue.

What to do if nothing arrives

Brain MRI images displayed on a screen

Start by working out who requested the scan and how they said the result would reach you. That person or team owns the report, not the scanning department.

If the expected date has passed, contact them. The NHS advises that if you have not heard anything after a few weeks, you should contact the doctor who referred you. When you call, it helps to ask three specific questions:

  1. Has the report arrived with you?
  2. Has a clinician reviewed it yet?
  3. Who will explain it to me, and when?

If you already have a written report, ask the clinician what its conclusion means for the question your scan was meant to answer. Single words such as “lesion” or “degenerative” can sound alarming out of context, and the conclusion at the end of the report usually matters more than any one term in it. The NHS also encourages you to tell your doctor if you have questions about your results or do not understand them.

If your scan was private

Private scans follow a different route. With GetScanned, you do not need a GP referral. A GetScanned doctor reviews your history and whether the scan fits your clinical question, and the report and images are shared with you once reporting is complete. You can also request a consultation with a GetScanned GP to talk the results through. For current reporting times, see the private MRI scan page rather than relying on a figure quoted here.

When symptoms change the priority

Do not wait for a routine report if your symptoms change. A scheduled result is never a reason to delay emergency care.

Call 999 if you or someone else suddenly develops:

  1. Face drooping on one side, weakness or numbness in one arm, or slurred or garbled speech.
  2. Sudden vision loss, blurred or double vision, paralysis of one side of the body, confusion or loss of balance.

The NHS is clear that even if these symptoms disappear while you wait for the ambulance, a hospital assessment is still needed.

Go to A&E immediately if you have back or leg pain together with any of these signs of cauda equina syndrome, a rare but serious compression of nerves at the base of the spine:

  • Loss of feeling or pins and needles between your inner thighs or around your genitals.
  • Numbness in or around your bottom.
  • New difficulty starting or controlling the flow of urine, or not knowing whether your bladder is full or empty.
  • Being unable to stop a bowel movement, or leaking.

The Royal Free London NHS Foundation Trust warns that the condition can cause permanent loss of bladder, bowel and sexual function. It adds that early treatment reduces the risk of lasting disability.

For symptoms that are getting worse but are not an emergency, contact your GP or NHS 111. A private scan is not an emergency route.

References

Health Services Safety Investigations Body. (n.d.). Failures in communication or follow-up of unexpected significant radiological findings [Investigation report]. https://www.hssib.org.uk/patient-safety-investigations/failures-in-communication-or-follow-up-of-unexpected-significant-radiological-findings/investigation-report/

NHS. (2025, September 11). MRI scan. https://www.nhs.uk/tests-and-treatments/mri-scan/

NHS. (n.d.). Transient ischaemic attack (TIA): Symptoms. https://www.nhs.uk/conditions/transient-ischaemic-attack-tia/symptoms/

Oxford University Hospitals NHS Foundation Trust. (n.d.). NOC radiology: Your scan. https://www.ouh.nhs.uk/services/departments/radiology/noc-radiology/noc-radiology-your-scan/

Royal Free London NHS Foundation Trust. (n.d.). Cauda equina syndrome [Patient information leaflet]. https://royalfree.nhs.uk/patients-and-visitors/patient-information-leaflets/cauda-equina-syndrome

Worcestershire Acute Hospitals NHS Trust. (n.d.). Policy for the communication of critical and urgent radiology reports. https://apps.worcsacute.nhs.uk/KeyDocumentPortal/Home/DownloadFile/1971

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Frequently asked questions

Do I need a GP-referral?

No prior GP-referral is required. Booking with us includes a GP phone consultation and referral. Shortly after booking you will be contacted by a GP from our team who will discuss your scan and provide a referral.

How long is an MRI scan?

MRI scans generally take a bit longer than other types of scans. Individual scans take 10-30 minutes depending on the body part being scanned, overall it can take anywhere from 15 minutes to 90 minutes. You do have to lay very still for an MRI and if there is movement the scan may need to be repeated which can add some additional time.

What’s included in my booking?

With your GetScanned booking, you will receive:

  • A pre-scan phone consultation with a member of our medical team.
  • A referral for the scan.
  • Scheduling of a private MRI scan at your preferred scanning centre.
  • Access to your written report by a radiologist.
  • Access to your scan images (online and downloadable).

How much is a private MRI scan?

A private MRI scan cost varies depending on the part of the body being scanned and the location the scan is performed. Generally, a private MRI scan in the UK starts at around £350, and includes the scheduling, scan itself and results.

What’s the difference between an open and closed MRI?

Closed MRI machines are the traditional and first type of MRI. They are used more frequently because they provide higher quality images, however they aren’t ideal for certain types of scan or when the patient has limited mobility. Open or wide-bore MRI machines don’t involve lying in a tight cylinder, instead they have wider openings with more space and are therefore considered better if you suffer from claustrophobia. A standing MRI or upright MRI is a new type of open MRI that allows the patient to be in various different positions, including weight bearing positions. If you would prefer an open MRI please filter by MRI type to find an open MRI near you, but please be aware it is only available at certain locations.

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